Integrate Slack with Zendesk
Combine the power of Slack and Zendesk to automate your work without coding.
Slack
Supercharge Slack with AI-powered automation. Connect your workspace in seconds and unlock intelligent workflows that streamline communication, boost productivity, and eliminate manual tasks.
Zendesk
Deliver exceptional customer support with smart ticketing and issue tracking. Turn customer service into a competitive advantage.
Available Actions & Triggers:
Popular Integration Recipes
Slack: Send Message
Send a message to a specific channel
ActionZendesk: New Ticket
Triggers when a new support ticket is created
Trigger
Slack: New Message in Channel
Triggers when a new message is posted to a specific channel
TriggerZendesk: Update Ticket
Updates an existing support ticket
Action
Slack: New Message in Channel
Triggers when a new message is posted to a specific channel
TriggerZendesk: New Ticket
Triggers when a new support ticket is created
Trigger
Templates using Slack and Zendesk
Automate Support Ticket Categorization with AI
Automatically analyze, categorize, and prioritize support tickets using AI, and notify your support team.
Automate Customer Feedback Analysis with AI
Collect, analyze, and gain insights from customer feedback using AI-powered sentiment analysis.
Automate Support Ticket Triage with AI
Automatically prioritize and assign support tickets using AI analysis.
Automate Product Feedback Collection and Analysis
Gather user feedback and analyze it for product improvement using AI.