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Email support@mail.tryleap.ai. Write from the address you sign in with, and say what you were doing. For a failed API call, include the request_id from the error, also sent in the x-request-id header. For a run, include its gen_... ID if you have it: the API and the MCP tools return it with every result. To ask for a result to be taken down, such as one that shows you without your permission, use the subject “Takedown request” and follow section 6 of the acceptable use policy. Anyone can send one, with or without a Leap account.
Last modified on October 6, 2026